If you are already one of our tenants, or would like some information about what it's like to be one of our tenants, then these pages will tell you all you need to know.

Tenancy agreement: Here you can find a copy of the agreement that you sign when you become one of our tenants.

Tenants' guarantee: Developed by the Welsh Assembly Government, Welsh Federation for Housing Associations, and the Welsh Tenants Federation, the guarantee details the level of service you can expect from your landlord.

Tenant handbook: Our Tenant Handbook provides you with all the information and you need to help you enjoy your time in one of our homes.

Service commitments and standards: This section tells you what you can expect from United Welsh when you receive services from us

Paying your rent: You can play your rent in lots of different ways and these are described here.

Reporting a repair: Use this form to report a repair to us.

Home contents insurance: It is important that you insure your good and belongings. Visit this section to see details of the special scheme arranged by United Welsh.

Comments & Complaints: Sometimes you may want to comment on the service that we provide and this section will tell you how to go about it.

5* Loyalty scheme: Find out more about the benefits of being one of our tenants

Linkup: Extracts from our tenants' newsletter can be found here.

Anti Social Behaviour: This section gives information on how we will deal with those who act in an anti social way in and around our homes

United Welsh subscribes to Language Line and we will be able to help you in any language you wish to communicate with us in. For more information about Language Line click HERE.