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Anti-Social Behaviour and Discrimination



Empowering people to build safer communities
United Welsh is committed to upholding the principles of equality and diversity  and endeavours to ensure that no person is treated less favourably in the delivery of services because of their colour, race, ethnic or national origin, gender, gender reassignment, sexual orientation, physical or mental disability, parental responsibility, marital status or religious belief. Incidents of anti-social behaviour are treated seriously by United Welsh and are investigated in a professional manner.

We have a policy which states how we deal with anyone who acts in an anti-social way in or around our homes.

View Policy Leaflet

United Welsh operate a tiered system to tackle anti-social behaviour in a 'firm but fair' manner. The first tier of the process involves investigating all complaints through informal meetings in an attempt to resolve issues quickly and effectively.

However, where anti-social behaviour is serious and persistent, we are committed to taking action against those responsible using a variety of different methods.

If you experience a problem with anti-social behaviour or discrimination and want to know more about what you can do to help stop it, please contact our Customer Services team on 0800 294 0195 or e mail us tellmemore@uwha.co.uk

 

 
United Welsh Housing Association email: tellmemore@uwha.co.uk
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Out of hours Emergency Repairs:
02920 883097
Y Borth
13 Beddau Way
Caerphilly
CF83 2AX
tel: 029 2085 8100
fax: 029 2085 8110
freephone: 0800 294 0195
Walters Buildings
Clarence Road
Butetown
Cardiff
CF10 5UU
fax: 029 2089 5500