Supported housing covers housing projects which are managed for the benefit of people who need additional support. This can mean regular support in a specifically designed project, support visits for someone who can almost live completely independently  (known as tenancy support) or it can mean projects supplying 24 hour support to help its clients live in the wider community. At United Welsh the term supported housing does not include sheltered housing for older people. 

United Welsh manages supported housing in one of two ways. 

Directly managed projects

These are projects which are managed directly by the Association. The staff who provide the  support for the clients are employees of the Association. The projects are mostly in the Cardiff and surrounding area.

We currently have six such projects accommodating 35 residents - Oakhouse and PREP projects. The client groups they serve include: 

• Homeless people across the full age spectrum

• Single women fleeing domestic abuse

• People with mental health problems

• People with drug and alcohol dependency

In most cases, United Welsh provides and maintains the accommodation and contracts with the managing agent, which carries out housing management and supports the tenants. United Welsh monitors the standard of housing management that is being provided and supports and advises partner organisations on housing management and good practice issues. For organisations which have not attained accredited support provider status we also review their management, structure and support services. Reports arising from these reviews (called Annual Reviews) are presented to our Board of Management on a regular basis.