United Welsh has
adopted the principle, that in the conduct of public business in
Wales, it will, so far as is both appropriate in the
circumstances, and reasonably practical, treat the Welsh and
English languages on the basis of equality.
that members of the public can express their opinions and needs
better in their chosen language. We also acknowledge that
enabling the public to use the Welsh language is a matter of
good practice rather than a concession, and that denying people
the right to use their chosen language could place them in a
bi-lingual services is growing across Wales. Although United
Welsh currently works in regions of low demand, we are committed
to ensuring that services are in place to meet the needs of
customers who wish to deal with us through the medium of Welsh.
United Welsh has already identified current demand for Welsh
through consultation with all its customers. We have established
that demand is relatively modest in the areas where we work.
Regular consultation will ensure that our services adapt to meet
any changes in demand for Welsh in the future
We respect the right of our customers to communicate with us in
the language of their choice and will endeavour to ensure that
tenants that have expressed the desire to deal with us in Welsh,
receive their services in Welsh.
Welsh Language Scheme
Our Welsh Language Scheme notes how we will operate the
principle of providing services to the public in Welsh.
Should you wish to know more about the scheme please
Marketing & Communications Manager